Returns & Exchanges
At Q Evon, we want you to be completely satisfied with your fashion purchase. If you are not entirely happy with your order, we accept returns and exchanges on unworn items within 30 days of delivery.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Pack Your Items
Carefully place the unworn items in their original packaging, ensuring all designer tags and security seals remain intact.
Affix Shipping Label
Download and print the prepaid shipping label provided through our portal and securely attach it to the outside of your package.
Receive Your Refund
Once our quality control team inspects the returned goods, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing